Refund Policy

1. Scope

This policy applies to purchases of goods, services, and project bookings made through our website or through direct communication with Evable Solar.

2. Cancellation and refund eligibility

• For inquiries and quotes (non-binding): no payment is required; refunds are not applicable.
• For paid reservations, deposits, or advance payments: refunds may be provided depending on the product/service and timing. If a refund is allowed, we will deduct any non-recoverable costs (e.g., third‑party fees).
• For completed installations and delivered services: refunds are generally not provided except where required by law or contract (e.g., defective workmanship covered under warranty).

3. How to request a refund

To request a refund, contact our support team at support@evableindia.com with your order details and reason for refund. We will acknowledge your request and investigate.

4. Processing time

Refunds, where approved, are processed within 7–14 business days. The time for the refunded amount to appear in your account depends on your payment provider.

5. Exceptions

Certain payments (for example, third-party government fees or non-refundable booking fees) may not be refundable. We will clearly disclose any non-refundable items during purchase.

6. Contact

If you have questions about refunds, please contact our support team at support@evableindia.com or use our contact form.